Please do the following:
1.) Run Mxit
2.) Select the "Login" option
3.) Enter your phone number in international dialing format (eg. if your phone number is 0831234567 and you live in South Africa, please login using the following phone number: 27831234567 )
4.) Enter your PIN (try to remember the correct PIN)
5.) Select "Accept"
If you still get an error message, please post it here.
If you get an error message informing you that the most likely reason why you can't login is because you entered the incorrect PIN, there could be one of two problems:
1.) You have entered the incorrect PIN. You will have to retrieve your PIN by sending an SMS with the word PIN to 34006. Over the past few days a number of users have reported that they are experiencing problems retrieving their Mxit PIN though (users don't get a reply when sending PIN to 34006). This problem could be caused by serious network congestion (Christmas SMS traffic). If that isn't the case, the PIN retrieval system may temporarily be offline as a result of the system upgrades which are currently being done: [url=http://forum.Mxit.co.za/viewtopic.php?t=7625] :arrow: Technical Notice[/url]. You should receive your PIN via SMS when there is less network traffic or when the PIN retrieval system is back online. Then you can use that PIN to login to Mxit. Apologies for the inconvenience caused. :oops:
2.) You have a relatively new Sony Ericsson phone which doesn't accept PIN's starting with a 0. If you do have a relatively new Sony Ericsson, please post which phone you have so that I can determine if your phone is one of the SE's affected by this problem.