Please do a clean installation of Mxit, do the following:

1. Delete Mxit from your phone
2. Open your phone's default wap browser
3. Clear the browser's cache
4. Turn off your phone
5. Turn on your phone
6. Open your phone's default wap browser
7. Goto http://m.Mxit.com
8. Download the correct version for your phone

i have a motorola V360v and i cnt login i am with cell c and i try vodacom 2 also login but it only said connecting and then went 2 opening so i would like to knw what cn i do to get my Mxit working in it??

Please have a look at this threaad and make sure all your settings are setup correctly in order to run Mxit Motorola FAQ

Greetings all!!!
I see all the motorola v360 users have the exact same problem i had.The getting disconneted everytime you send a message.Well gues what people iva got a solution. I managed to solve this problem on my own and figured out what actualy caused the problem, getting disconnected each time you send a message. Believe me i know how it feels.NOT NICE AT ALL!!! Well i got a solution for the problem and it has worked for my V360 and i have enjoyed Mxit ever since. The problem i discovered was that i had way to much GPRS SETTINGS.So here is what i did. I first resetted my phone...that you do by going to menu>settings>initial setup and the scroll down till tou get to "MASTER RESET".Select it,enter your security code and let the phone do its thing. After you have done that you follow the same procedure above but this time you select "MASTER CLEAR".people please note that this will delete all phone data so i advise you to copy all your contacts to your sim card before doing this. Finally after you have done that you will need to get new GPRS SETTINGS.I am on mtn and not using the settings they send instead im using my own. This is my GPRS settings for MTN.In the following fields enter this>Name: MTN wap
Homepage: www.mtn.co.za
Service type 1: HTTP
Proxy1: 196.11.240.251
Port 1: 8080
Service type 2: WAP
Proxy 2: same as above
Port 2: 9201
Timout: 10 minutes
GPRS APN: myMTN
User name: mtnwap

I hope this solves your problem coz it certainly solved mine.All you gotta do now is save the settings and set it as default, download Mxit, log in and see if the problem still occurs.Happy Mxiting :-) all.

Hi,
I have been using Motorola Razr Z MS600, but not able to do the connection, I have followed the instructions as stated on the front page. But i don't know what's the actual problem. Is there anyone who could solve my problem ?

Let us know exactly where you are getting stuck and any error messages you receive so we can assist you with this.

HI I HAVE A MOTOROLA V3RAZR WITH THIS PROBLEM PLEASE HELP ME.

Hello GMAN.



Also, please keep track of this thread so that you can be aware of any further solutions or developments.

Regards.

I have the same problem with my mobile Motorora V8i. At first, it worked very well but recently the wave is not good :) How can I correct

Hi Celia

We will need a bit more information to be able to help you.



The more detail you supply and better understanding of the query we have, the better we may assist you.


Regards,
]^[YuMmY]^[

hi i got difficulties wif my Mxit..im using a mtn phone but i got a vodacom sim card...my Mxit downlods but when i try to login they say installing but then it says "CONNECTION FAILURE[ERROR CODE -11] PLSSSS HELP ASAP

You will have to get the correct GPRS settings from your service provider.

My friend has a motorola eco A45. Her service provider is cell c (based in south africa). Her signal bar is full but yet she disconnects a lot! We both think that there is something wrong with her phone. We have gone to a cell c store but the lady that helped us had such an attitude and said it was Mxit. She said we should just request the gprs settings and tried again....but to no avail nothing changed! I just want to know if there is a certain version for her phone that she can download which would not make her dc so much so we can determine if its the phone or Mxit

Cell C has a reputation for using EDGE instead of GPRS, which is faster, but very unstable.
I recommend she calls customer service, and ask them if there is a way to switch to GPRS. I know there is, but I'm not at liberty to disclose how.