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     Post subject: Registered, Logged in, Cannot Chat, Authentication failed.
    PostMon Apr 25, 2011 10:59 pm 
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    Hi! I have logged into Adium 1.4.1 for Mac but cannot chat. Keep saying "Offline". Keep saying Login error : Authentication failed. Please check your PIN and Mxit ID (3) What can be wrong?


     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostTue Apr 26, 2011 1:11 pm 
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    Joined: Wed Feb 09, 2011 10:49 am
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    Gavin2 wrote:
    Hi! I have logged into Adium 1.4.1 for Mac but cannot chat. Keep saying "Offline". Keep saying Login error : Authentication failed. Please check your PIN and Mxit ID (3) What can be wrong?


    Hi Gavin2

    Please Check --> THIS POST for instructions on how to retrieve your Mxit pin and ensure that it is the correct one your using



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     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostTue Apr 26, 2011 7:40 pm 
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    Hi! I clicked on the link "Please Check This Post. Completed the User Name and e-mail address and the secure code. Keeps on saying "Username or email address not found" Whilst both are correct. Appreciate your help.


     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostTue Apr 26, 2011 9:28 pm 
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    Gavin2 wrote:
    Hi! I clicked on the link "Please Check This Post. Completed the User Name and e-mail address and the secure code. Keeps on saying "Username or email address not found" Whilst both are correct. Appreciate your help.


    Hi Gavin2

    And you did enter an E-Mail address when you registered?

    Regards

    HeX



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     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostWed Apr 27, 2011 8:09 pm 
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    Yes I did. I don't know if its got to do with the Mxit ID. When I registered my User name and password was e-mailed to me, not the Mxit ID, as said that it would be sent. When I received my 1st e-mail it was mentioned that I click on the link to activate it, which I did and wanting to go back to the email where my User name & password was given saw that it was gone. When Adium asks for the password I type in the Mxit password. It keeps saying Error : "Unable to connect to the Mxit Server. Please check your Server settings. Then Error: Log in Error. Authentication failed. Please check your PIN and Mxit ID. (3).
    Update : Should I re-register to see if it will work? How do I delete my current registration? Should I delete the current registration would I be able to use the same username?


     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostMon May 02, 2011 3:03 pm 
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    Gavin2 wrote:
    Yes I did. I don't know if its got to do with the Mxit ID. When I registered my User name and password was e-mailed to me, not the Mxit ID, as said that it would be sent. When I received my 1st e-mail it was mentioned that I click on the link to activate it, which I did and wanting to go back to the email where my User name & password was given saw that it was gone. When Adium asks for the password I type in the Mxit password. It keeps saying Error : "Unable to connect to the Mxit Server. Please check your Server settings. Then Error: Log in Error. Authentication failed. Please check your PIN and Mxit ID. (3).
    Update : Should I re-register to see if it will work? How do I delete my current registration? Should I delete the current registration would I be able to use the same username?


    Good day Gavin2

    It looks as if your registration never completed successfully. re-registering should solve your problem

    if however it still persists, send a pm to ]^[YuMmY]^[ with details of the issue at hand



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     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostSat May 07, 2011 1:21 pm 
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    Joined: Mon Apr 25, 2011 10:04 pm
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    Ok I'll try and let know once I re-register. Thank you for your help.

    Update : Tried to re-register but keeps saying e-mail already exists.
    1. How I de-register in Mxit to re-register again?
    2. Should I also delete the Mxit No in Adium?


     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostWed May 11, 2011 1:27 pm 
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    Gavin2 wrote:
    Ok I'll try and let know once I re-register. Thank you for your help.

    Update : Tried to re-register but keeps saying e-mail already exists.
    1. How I de-register in Mxit to re-register again?
    2. Should I also delete the Mxit No in Adium?


    Please --> PM ]^[YuMmY]^[ with details of the problem you are experiencing



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     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostTue Jul 05, 2011 11:13 pm 
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    Joined: Mon Apr 25, 2011 10:04 pm
    Posts: 5
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    Eish! I deleted as you said to the T. Re-downloaded and Installed as you said but no go. Pity I can't send you a pic. I use the Cell C No. and the password that Mxit gave me and Adium just says I'm Offline. Just cannot connect to be Available and they just cannot communicate with Mxit. Gee been struggling a long time now.
    Somewhere I missing something.
    Just asking. Wouldn't it help if I just re-register under another name and start all over from scratch or will Mxit pick the no. up and say "this no. already exists.
    Thank you for your help.


     Post subject: Re: Registered, Logged in, Cannot Chat, Authentication failed.
    PostTue Jul 19, 2011 10:16 pm 
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    Joined: Wed Feb 09, 2011 10:49 am
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    Location: Cape Town
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    Greetings

    The number will be identified as one that already exists. I will have someone contact you with further assistance



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